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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kay Chmielewski

Kay Chmielewski

September 16, 2024

5  out of  5
rating by Kay Chmielewski
"In looking to switch insurances, I was referred to Craig's office from a family member. Rachel spent a significant amount of time on the phone with me verifying information and subsequently explaining different aspects of our home, auto, umbrella and personal articles policies. She did a great job breaking down the choices we had for coverage and was clear with how that would affect the premium rates/deductibles. She explained things in a way that was easy to understand and helped us to make decisions that best fit our needs. Ultimately, we are going to save over $1,000.00 per year on our premiums with apples-to-apples coverage in comparison to our old insurance carrier. I couldn't be more pleased with the service that Rachel provided me with today and I look forward to a long insurance relationship with this office for years to come."
We responded:
"Kay, thank you so much for taking time to share your positive experience with us! We are thrilled to hear that you were referred to our office by a family member. It’s awesome Rachel was able to get the coverage you need and helped to make to decision process easy. We truly value your business and look forward to a great relationship. Best regards, Craig"
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Helmut Kainz

August 25, 2024

1  out of  5
rating by Helmut Kainz
"If you are looking for a competent, professional insurance agency - this is NOT it. When my wife and I signed up for home owners, personal umbrella and auto insurance policies with State Farm this agency clearly did not understand State Farm’s own policies/standards concerning insurability of homes wrt the age/condition of the home‘s roof, with the consequence that we were completely mislead and faced an imminent risk of loosing insurance coverage for our home (which is a significant portion of our retirement assets). The agent made zero efforts to apologize for putting us in an untenable situation or help us maintain our home’s insurance protection. This agency has made a complete mockery of State Farm’s motto - more like „Like an ignorant neighbor, State Farm couldn’t care less!“"
We responded:
"Thank you for for taking the time to share your experience. We are sorry to hear that you had a negative experience with our agency. We understand the importance of providing competent and professional service to our insureds, and we apologize if we fell short of expectations. Please know that we value your feedback and take it as an opportunity for improvement. Sincerely, Craig Baumeister State Farm Agency"
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Tina Cramer

March 22, 2024

5  out of  5
rating by Tina Cramer
"Always helpful and knowledgeable!! Been working with him for years. Front office kind and always a pleasure to talk to"
We responded:
"Tina, thank you for the kind words. We enjoy working with you and helping out wherever we can. "
Profile photo of Mike Bolender

Mike Bolender

March 19, 2024

5  out of  5
rating by Mike Bolender
"Rachel and Craig are outstanding. Incredibly responsive and extremely helpful. Can't say enough good things about them. Mike Bolender"
We responded:
"Thank you for the kind words Mike. We enjoy working with you and ready to help any time we can. Thanks, Craig"
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Allison Morrill

March 15, 2024

5  out of  5
rating by Allison Morrill
"My son is doing a Cost of Living Analysis for school and his office staff was very helpful with insurance questions."
We responded:
"Glad we were able to help out! Feel free to reach out anytime for future assistance. Thanks!"
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Moses Marrero

December 10, 2023

5  out of  5
rating by Moses Marrero
"Very helpful people"
We responded:
"Thanks Moses, we truly enjoy working with you!"
Profile photo of Renee Meeker

Renee Meeker

November 14, 2023

5  out of  5
rating by Renee Meeker
"Simply AMAZING!! Craig and his staff are thee nicest people. Always treating me with respect. They are not out to get your every nickle and dime, they look for every discount imaginable for you. They don't just sell you insurance, they sell you security!! I highly recommend them."
We responded:
"Thank you for the review Renee. We appreciate working with you and are glad we can help you with your insurance needs. "
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Jeff Arnold

November 13, 2023

5  out of  5
rating by Jeff Arnold
"They are very responsive, and easy accessible."
We responded:
"Jeff, thanks for the review today. We appreciate you as an insured and always enjoy working with you!"
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Tnutz T

September 13, 2023

5  out of  5
rating by Tnutz T
"Very quick and friendly setting up a new car insurance thru them."
We responded:
"We appreciate your trust in State Farm and with our office! We look forward to working with you. "
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a n

July 28, 2023

5  out of  5
rating by a n
"Rachel helped me set up my insurance and has helped me change/tweak a few things when needed; she’s always super friendly and professional, and beyond helpful with any questions you have. Thanks again!"
We responded:
"Thank you for your kind words! We love taking care of and helping our insureds. "
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rebecca schreiner

May 19, 2023

5  out of  5
rating by rebecca schreiner
"I highly recommend Craig and all of his staff. They do everything they can to get you the best prices on what ever insurance you need. I have had nothing but kindness and understanding from Craig and all of his staff."
We responded:
"Thanks for the kind words Rebecca! We appreciate you as an insured and love working with you! "
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Ruta Singh

April 28, 2023

5  out of  5
rating by Ruta Singh
"After buying car insurance you think nothing about it until something happens. I got side swiped by a bus (Hit and Run) while my car was parked. Rachel was wonderful! She answered all my questions, helped me open a claim and resolved all my issues. Thanks for being there!"
We responded:
"Ruta, this is unfortunate this situation has happened. Glad Rachel was able to help you out and get everything moving forward. We’re here for you if you need anything else! Thanks, Craig"
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Jessica Storsved

March 28, 2023

5  out of  5
rating by Jessica Storsved
"Amanda is an enormous asset to the agency and I wouldn't trust anyone else with my insurance needs. Craig, give this doll a raise."
We responded:
"Jessica, I couldn’t agree more how awesome Amanda is! I appreciate the kind words and we all appreciate your business!"
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EW Admin

March 22, 2023

5  out of  5
rating by EW Admin
"I have less stress in my life because of Craig and his team. I know I can count on him to help me when I have an emergency. He is helpful whether I'm filing a claim or not. He even sends out Birthday greetings to all his clients. Thank you Craig for all you do to make my life easier!! Linda Nickel"
We responded:
"Linda, thank you for the kind words! We appreciate you and love working with you!"
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Dale Feuling

March 16, 2023

5  out of  5
rating by Dale Feuling
"Craig and his team are great. They are concerned with our safety and look out for our best interests and keep our premiums affordable. I would definitely recommend Craig and team (Amanda is awesome)"
We responded:
"Dale, thanks for the kind words. We appreciate you and love working with you guys!"
Profile photo of Matt Holler

Matt Holler

December 9, 2022

1  out of  5
rating by Matt Holler
"I had to switch agents because no one at that that office could help me with my claim. Craig and both his team members Amanda and Rachael are incompetent. Look elsewhere for insurance"
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bjock1000

September 16, 2022

5  out of  5
rating by bjock1000
"I was recently in a fender bender with a State Farm customer. The customer called his agent Craig who answered all the questions we both had to proceed with our days. I was not a State Farm customer, but Craig was kind enough to answer my questions as well. I felt so comfortable with both Craig and Rachel, they gave me their time when they did not have to answering all my questions. I was so impressed I had Rachel give me a quote for both my home and auto insurance. Rachel spent a large amount of time with me asking and answering questions. In the end I found that even with 2 recent accidents my car insurance premium barely went up with State Farm. My existing homeowner’s insurance coverage amounts were not sufficient and almost doubled across the board with State Farm for literally pennies more. Beside the financial savings and added protection I received from State Farm it was the personal touch that impressed me the most. Rachel was knowledgeable and took her time with me to answer every question I had and ask me important questions that had to be asked. I now actually feel comfortable knowing that I have the coverages I need and the people to help me when needed the most. I highly recommend Craig, Rachel and their staff for all your insurance needs."
We responded:
"Thank you for the kind words. Sorry we had to meet under these circumstances, but happy we could be there to help. We look forward to working with you in the future."
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Suncoast Locksmith

July 19, 2022

5  out of  5
rating by Suncoast Locksmith
"Craig and his team is the best!"
We responded:
"Thanks for your kind words and we are excited to service the South Milwaukee community!"
Profile photo of Daniel McMahon

Daniel McMahon

June 1, 2022

5  out of  5
rating by Daniel McMahon
"Everyone is friendly and helpful and good response time."
We responded:
"Dan, thanks for kind words. We are here to help out whenever you need!"
Profile photo of Daniel Hively

Daniel Hively

May 19, 2022

5  out of  5
rating by Daniel Hively
"There is something to customer service. It's truly a lost art. If I have any questions it's nice to speak with a local person. The agents are very attentive and friendly."
We responded:
"Daniel, thank you for your kind words! We appreciate your business and look forward to helping when we can."
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Jeff Kedrowicz

October 20, 2021

5  out of  5
rating by Jeff Kedrowicz
"Great customer service from the entire team. They are always willing to help and answer any and all questions."
We responded:
"Jeff, thanks for the kind words. We appreciate you and the opportunity to serve your insurance needs."
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Piotr J

July 29, 2021

5  out of  5
rating by Piotr J
"The best quality customer service, period. Always there when needed, always offering great help and advise. I truly believe that you are buying insurance for the times of distress therefore deal with reputable and financially strong companies. Craig Baumeister and State Farm deliver that on the top of great value and top natch service."
We responded:
"Piotr, thank you for your kind words. We really enjoy working with you and as always, let us know how we can help in any way! Thanks, Craig"
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Mari flanigan

June 16, 2021

5  out of  5
rating by Mari flanigan
"Always someone available to answer my questions. Friendly faces and friendly attitudes :)"
We responded:
"Mari, thank you for the kind words and the trust you have with us. We do appreciate your business!"
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Susan Barnett

January 27, 2021

5  out of  5
rating by Susan Barnett
"Going on fifteen years with this agent. Good service, quick claims, and knowledgeable staff."
We responded:
"Thanks for the kind words Susan. It has been a great 15+ years. I appreciate your business and look forward to working with you in the future."
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Jonader Memaj

January 12, 2021

1  out of  5
rating by Jonader Memaj
"The worst place to do business."